Part-Time Key Holder – La Ville

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Part-Time Key Holder

Job: Stylist (Manager/Key Holder) – Retail Sales (Part-Time/20-35 hours/week)

Location: La Ville, Ellisville, MO (Fountain Plaza Drive)

Date Posted: 07/05/17

La Ville means “the city” in French. This is a reference to the chic, put-together feel of urban cities, and the people, places, and events that inspire fashion. The city is where people experiment with apparel and set trends. La Ville is an entirely different experience for every person that walks in the store, unique to the St. Louis area. La Ville features hand-picked selections of apparel, jewelry, and other accessories of both well-known and emerging designers.  The clothing selections, atmosphere, and exclusive personal styling experience makes La Ville feel like the oversized, walk-in closet everyone dreams of. 

La Ville provides a diverse culture that rewards the efforts of driven and talented individuals who are dedicated to delivering a rich experience to our clients, while elevating their own careers.

The ideal Stylist achieves sales goals, supports company initiatives, and is committed to providing the best possible client service and style assistance. The Stylists at La Ville represent the business.

RESPONSIBILITIES

Essential duties and responsibilities include, but are not limited to the following:

Client and Service Expert:

  • Give each customer the luxurious standard of top-notch customer service
  • Meet personal sales goals
  • Develop clientele through selling skills, proactive client outreach, and the ability to build and maintain relationships with new clients
  • Develop strong product knowledge across all categories
  • Ensure exemplary customer service by delivering the ultimate La Ville experience
  • Demonstrate interest and ability to work as part of a team to benefit the customer
  • Learn and maintain knowledge of tailoring techniques to further assist clients pass the physical store locations
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Building the Brand:

  • Understand and able to communicate the La Ville brand aesthetic, brand philosophy and lifestyle to the customer
  • Ensure visual merchandising directives are implemented and store presentation standards are maintained
  • Communicate merchandise product issues and customer feedback to Store Manager/Assistant Manager in order to increase customer service and sales
  • Maintain a keen interest in fashion industry and market trends
  • Contribute to La Ville Social Media Platforms such as Instagram, Facebook, Twitter and/or Snapchat

Operational Excellence:

  • Execute operational tasks as per company directives
  • Accurately processes all POS transactions
  • Adhere to and apply visual directives, ensure that store standards are executed daily
  • Perform store opening and closing procedures including counting register funds and opening and closing registers
  • Participate in inventories
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management
  • Adhere to work schedule, inclusive of time and attendance
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor

General:

  • Evening, weekend and holiday hours are required

QUALIFICATIONS

Education and Experience:

  • Minimum 4 years of sales experience in a comparable retail environment
  • High School Graduate or equivalent preferred
  • Prior luxury or contemporary goods experience preferred

Skills and Abilities Required:

  • Possess a sincere desire to work in the contemporary field
  • Professional selling skills and exceptional interpersonal skills
  • Ability to communicate effectively and appropriately with all levels within the organization, and to our client base
  • Focused on attention to detail, taking initiative, and creating a positive working environment
  • Ability to work in a team
  • Ability to multitask and manage competing priorities in a fast-paced environment
  • Strong organizational and follow-through skills
  • Ability to adapt to a flexible schedule
  • Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, climbing
  • Energy, attention to detail, initiative, and enthusiasm are required

Physical Requirements:

  • Must be able to lift and carry up to 40 lbs.
  • Standing for extended periods of time
  • Comfortable climbing ladders

*Must be eligible to work in the US.

*Equal opportunity employer M/F/V/D.

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